1. Introduction
Welcome to CleanSheet Group (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring a positive experience while using our services.
- What information we collect
- How we use and share that information
- How we protect your data
- Your rights and choices regarding your information
- How to contact us with questions or concerns
2. Information We Collect
We collect different types of information to enhance our services, ensure secure transactions, and improve your experience. This includes:
2.1 Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Identification details (e.g., passport or national ID)
2.2 Educational Information
- Academic documents (e.g., transcripts, diplomas, certifications)
- Issuing institution details (e.g., names, addresses, contact information)
2.3 Technical Information
- IP address
- Browser type and version
- Operating system
- Device information (e.g., model, specifications)
- Usage data (e.g., pages visited, time spent on the Site)
2.4 Payment Information
We value the security of your financial information. CleanSheet Group does not record, store, or retain credit card numbers or sensitive payment details. Payments made through our Site are securely processed by third-party gateways that comply with industry‑standard security protocols.
3. How We Use Your Information
We use the information collected from you to deliver our services effectively, ensure compliance, and enhance your experience on the Site. Specifically, we use your information to:
3.1 Verify Educational Documents
Authenticate documents by collaborating with issuing institutions and primary sources.
3.2 Process Applications
Manage applications efficiently and provide services like document verification.
3.3 Communicate with You
Send updates regarding account status, application progress, and service changes.
3.4 Enhance the Site
Improve functionality and user experience through usage analysis.
3.5 Ensure Compliance
Fulfill legal, regulatory, and contractual obligations.
6. Data Security
We are committed to safeguarding your personal information and have implemented industry‑standard security measures:
6.1 Encryption
Secure data transmission using encryption protocols.
6.2 Access Controls
Restricted access to sensitive information for authorized personnel only.
6.3 Monitoring
Regular monitoring for vulnerabilities and threats.
Despite our efforts, no online system can guarantee absolute security. We encourage you to take proactive measures to protect your account, such as keeping credentials confidential and using strong, unique passwords.
7. Your Rights
You have the following rights concerning your personal information:
7.1 Access and Correction
Request access to your personal data and corrections if necessary.
7.2 Data Deletion
Request the deletion of your data, subject to retention requirements.
7.3 Data Portability
Request a copy of your personal data in a machine‑readable format.
7.4 Withdraw Consent
Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us at https://support.cleansheetgroup.com
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes take effect upon posting to the Site. Continued use of the Site signifies your acceptance of any updates. If you have questions, please contact us at https://support.cleansheetgroup.com